Terms Conditions

Product Availability

We'll do our best to ship the item(s) together but if we are unable to fulfill your order, we will notify you via email within 3 business days. We reserve the right to ship orders separately depends on its stock availability at the time of purchased.

Return & Exchange

Your satisfaction is very important to us. If merchandises are missing or damaged, you have 3 days of delivery to notify us in writing via email to our returns department at customercare@annalisebyakt.com. A refund, less the shipping and insurance fee, will be refunded in the original payment.

Customer is responsible for all shipping fees.

No returns or exchanges on PRE-ORDER and SALE items.

All return packages must include RETURN AUTHORIZATION number and the merchandise in its original condition with all tags attached. Item(s) must not wear, washed, stains, marks, odors, damaged, or altered.

20% restocking fee will apply to any return items are not in its original packaging, without RA#, or more than 3 days grace period.

Return and Exchange Procedure

1. Contact our Return Department within 3 days of delivery by email returns@annalisebyakt.com. We email you the return label and your RMA number which is valid for 3 days to return your unwanted item(s).

2 .Print the return label.

3. Ship the returns/exchange merchandise in its original condition with all tags attached.

We reserve the right not to accept any return package without RMA number or item(s) past due 3 days delivery or 3 days RMA issued .

Please allow 7-14 business days to process your return..

Conditions of Use & Disclaimers

By using this website, you agreed to be bound by these terms & conditions, which may change at any time without notice.